Frequently Asked Questions
Send All Orders/Quotes to:
Email: orders@enerstarwg.com
Text: (682) 259-3245
Call: (469) 399-1695
Orders tab on website
Order Cut-Off Time is 12:00pm
Same day service available UPON REQUEST at the time of ordering.
RUSH Orders are available with a fee and require a 1 hour minimum time frame.
5 items or less: $10 per item,
6 items or more: $5 per item
We provide 1 free quote per day, per customer. Extra Quotes are $10 each. Quotes are usually provided within 24 hours.
Payment is required to process the order, taken via telephone or via the payment link on your invoice.
Orders MUST be picked up within 2 weeks of the ETA reflected on your invoice. After 2 weeks, it will be discarded.
SPECIAL REQUESTS or OVERSIZED items are sold AS IS with NO WARRANTY, and are accepted on a case-by-case basis.
Annealed MAX: 25 sq. ft. (ie 60″ x 60″)
Tempered MAX: 35 sq. ft. (ie 71″ x 71″)